Does Direct Mail Still Work in Real Estate? (2025 Guide & Stats)
In an era dominated by digital marketing, real estate professionals often wonder if direct mail is still effective. The short answer? Yes! Despite the rise of online advertising, direct mail remains a powerful tool for real estate agents looking to generate leads, nurture relationships, and establish a strong local presence.
Why Direct Mail Still Works in 2025
- High Engagement Rates: Direct mail boasts an open rate of over 90%, making it one of the most engaging marketing methods.
- Less Competition: With businesses focusing on digital ads, the mailbox is less crowded, allowing mailers to stand out.
- Tangible & Personal: People trust physical mail more than digital ads, making direct mail a reliable marketing tool.
- Targeted Marketing: Direct mail allows hyper-local targeting, ensuring realtors reach the right audience.
- Integration with Digital Strategies: QR codes and personalized URLs bridge the gap between direct mail and online lead capture.
What Is the Success Rate of Direct Mail in Real Estate?
Direct mail achieves a 4.9% response rate for house lists and 2.9% for prospect lists, outperforming email marketing. A well-optimized campaign can yield an ROI of 29% or higher, especially when combined with QR codes, personalized URLs, and strong follow-ups. Consistency and audience targeting are key to maximizing success.
Cost-Effective Ways to Do Direct Mail
- Postcards: Affordable and ideal for just-listed or just-sold announcements.
- Every Door Direct Mail (EDDM): USPS program to mail to entire neighborhoods.
- Bulk Mailing: Reduces postage costs with bulk mail permits.
- Partnerships: Co-marketing with mortgage lenders can help lower costs.
Drawbacks of Direct Mail
- Cost: Printing and postage can add up.
- Follow-Up Required: Best combined with digital or phone follow-ups.
- Design Matters: Poorly designed mailers can be ineffective.
How to Market Through Direct Mail
Discover can help streamline and enhance your direct mail marketing efforts by providing specialized resources tailored to real estate agents. With our platform, agents can easily define their target audience by focusing on specific zip codes and areas, ensuring that your message reaches the right potential clients.
- Define your target audience.
- Craft a compelling message.
- Choose the right format.
- Use tracking methods (QR codes, special landing pages).
- Be consistent (monthly or quarterly mailers work best).
Future of Direct Mail in Real Estate
As automation grows and digital ad costs rise, direct mail remains a vital tool for real estate marketing beyond 2025. Innovations from USPS and personalized mail campaigns ensure direct mail stays effective, offering a unique, tangible connection that digital ads can’t replicate. With targeted outreach and tracking methods like QR codes, it continues to deliver strong engagement and results.
Top 10 Questions About Direct Mail in Real Estate 2025
- What is the success rate of direct mail in real estate? Around 4.9% for house lists and 2.9% for prospects.
- Is direct mail still effective in 2025? Yes, thanks to high engagement rates and rising digital ad costs.
- What is the cheapest way to do direct mail? EDDM and bulk mailing.
- How do I send direct mail to a neighborhood? Through EDDM, targeted mailing lists, or bulk mailing.
- What is a good ROI for direct mail? 29% or higher.
- Is direct mail profitable for real estate agents? Yes, with the right targeting and follow-up strategy.
- Do Millennials respond to direct mail? Surprisingly, yes! Many prefer physical mail over digital ads.
- How does Every Door Direct Mail (EDDM) work? It allows mailing to all homes in a chosen area without needing addresses.
- How often should I send direct mail for real estate? Monthly mailers provide the best results.
- What is the best day to send direct mail? Midweek (Tuesday-Thursday) yields the best response rates.
Final Thoughts
Direct mail continues to be an effective marketing tool for real estate agents in 2025. By integrating it with digital strategies, optimizing costs, and staying consistent, realtors can achieve impressive results. Whether targeting new leads or nurturing existing ones, a well-planned direct mail campaign can be a game-changer.
How Top Agents get Ad Money for Marketing
Step by step guide to the Ad Program top agents use at Discover

Across the country, many markets still face limited inventory – and this is compounded by the seasonally slow months ahead. The sad truth is that the cost per lead – regardless of your strategy – goes up when the market is dry. Agents need to find smart ways to stretch every marketing dollar. The best way? Other people’s money, of course!
The vendors that have a good relationship with you should understand that those referrals have to come from somewhere – and no matter how many they receive, they’re always eager to get more. They are not paying for referrals under the guise of an ad; rather, they are supporting your efforts to grow so that they can receive even more opportunities in the future. They should understand this; if they don’t, explain it – but don’t be afraid to pitch the idea.
Here at Discover, agents farm with 12-page real estate publications, which have plenty of space for paid advertisements. Over 80% of our clients have an average of 2.2 vendor advertisements in their papers. Managing so many vendors would be impossible without a program in place, and a simple process for both the agent and the advertiser.
1. Identify your Ad Prospects
First, create a list of no more than seven local professionals who know you well and would no doubt benefit from any increases to your business. Well over half the ads we see are from title agents and lenders, and the remainder come mostly from insurance agents, landscapers, moving companies, and contractors.
Instead of thinking, “how can I sell a ton of ads?” – because that never works! – you should be thinking, “who are a few good partners who would see real opportunity in supporting my marketing?” Remember, you’re just trying to maximize your budget to generate leads and listings. Set a goal to save about 15%, and consider any additional savings a real bonus.
Agents who have the most success with advertising stay focused on the partnerships they have already built. Your ads should be from vendors you already know; you will spin wheels if you try to sell an ad to a professional you “want” to build a relationship with. If you don’t have many strong partnerships today, start by building a few good referral relationships, and then ask for ad support.
Here are a few industries to consider when making a list of vendors to approach:
- Title Agent
- Lender
- Moving Company
- Home Inspector (especially if you order a lot of pre-inspections)
- Landscaper
- Insurance agent
- Interior Designer or Stager
- General Contractor
- Service Tradesmen (Repairs)
Once you have your list, contact your account manager to set your ad prices.
2. Set your Rates
You always have full control over the rates you charge, but Discover is here to help.
The process of determining ad rates begins with Discover examining the average home values in your farm, as well as the quantity of publications you mail out (your circulation). Based on this, Discover will suggest pricing for the different sizes of ads you wish to offer. Discover has three standard sizes, and some agents create custom sizes in addition to those options.
After you make a final decision on your ad rates, Discover develops a custom rate card for your ad prospects. This rate card will also include any special promotions or discounts you want to offer – and your account manager will give you plenty of ideas. For example, one popular promotion is to offer a free ad with a 6-edition sign-up.
3. Customize a Sales Plan
When it’s time to approach your vendors, you are in the driver’s seat and decide how much involvement you want Discover to have. There are two general tracks for ad sales here at Discover.
Full-service approach
Many agents take advantage of Discover’s full-service ad sales, which doesn’t cost anything and can make the process much simpler. In years past, Discover simply took your list of vendors and hit the phones. The results were lukewarm at best, so we’ve added the step of an email introduction, resulting in double the conversion rate.
- First, send your list to Discover.
- Next, send an email introduction to each vendor, and copy your Discover sales rep. Discover will provide you with an email template to use, if you choose. On this email, there’s no need to talk pricing; it’s just a warm hand-off to Discover.
- Discover contacts the vendor via phone and email (up to three attempts), and sets up a short call.
On that call, Discover will go over the benefits of the ad, everything that’s included, how many homes it will go to and how often, and how the paper is also marketed on digital platforms (if applicable). The rep will cover the different size options and rates, as well as any promotions you are offering. Most importantly, Discover will emphasize how effective real estate publications are for generating leads – not just for the agent, but for everyone the agent relies upon. - Discover will utilize a variety of sales tools such as a sample publication, advertising materials, and your custom rate card.
- Discover also provides customizable ad agreements, so that both you and Discover can be protected from any copyright, design error, or payment problems that might arise. Discover will fill this out for any vendor who wishes to sign up (according to the perimeters you set up in the beginning), and send a copy to you.
Sell and Transfer approach
Depending on your relationship with your vendor, you may decide to pitch the ad yourself. In that case, we will arm you with all the tools you need to secure some ads. These materials include:
- Email template for laying out the benefits of an ad
- Custom rate card
- Advertising sales sheet
- Custom ad agreement
- Custom advertiser landing page (by request) – a great tool to streamline the sign-up process, for larger agents expecting to enroll at least five advertisers
Once you’ve sold an ad, it couldn’t be easier. Simply put the advertiser in touch with your account manager, send Discover a copy of the signed Ad Agreement, and you’re done.
Some agents will mix up both ways of selling. For example, you can get a commitment from a vendor to participate, then introduce the vendor to your rep to finalize the ad selection and to sign the agreement. Whatever your preferences are, Discover is set up to make make ad sales easy and pain-free.
4. Enroll the Advertiser
You’re done!
Whether Discover sells the ad for you or you sell it yourself, your involvement ends there. Any details related to their ad are now off your plate completely.
Discover will take the ad agreement (if you’ve chosen to use one) and set up the advertiser accordingly. Your graphic designer will personally reach out to the advertiser to collect materials and design the ad. If the advertiser signs up for auto-pay, the billing department will contact them directly to set it up.
5. Get the Ad Credit
The best part of Discover’s ad program is the ad billing and collecting. Agents are so relieved to know they do not have to chase payments or collect money from industries that fall under RESPA guidelines.
Discover sends a bill to the advertiser about 30 days before each publication goes to print. The Ad Program is a free service, so once an ad payment is collected, 100% of the ad revenue is credited to your invoice. Discover does not take a cut.
On average, agents who take advantage of Discover’s Ad Program save 10-25% on the total cost of their farming. Some save far more than that, and some less. It depends on how valuable a marketing partnership is to a particular vendor, based on the opportunity for more business for them in the future. If you’re shaving about 15% off your bill, know that you’re right where most agents are, and don’t spend too much time trying to get even more. In time, if you nurture your vendor relationships, it’ll increase in an organic way.
Ads have benefits beyond money alone
In addition to offsetting the cost of your custom publication, advertising carries with it tremendous benefits for you and your vendors and affiliates. It’s a phenomenal way to increase loyalty and strengthen partnerships on both sides. It keeps you connected in a common goal.
In fact, several agents provide pro-bona advertising to promote charities and volunteer opportunities. Discover’s custom publications are a spectacular way to get your message of leadership, community involvement, and expertise out to thousands and thousands of homeowners – and this power can be extended to the causes you care about, too.
Agents have long known that content-driven direct mail raises brand awareness, but beyond generating leads and listings, it’s a chance to show the community that you’re a well-connected mover-and-shaker in the community.
Selling a few ads is easier than you think
We’ve tinkered, honed and streamlined our Ad Program process for many years, to give agents an easy way to take advantage of ad revenue.
Check out this page, which also has an informative video on the process of Discover’s Ad Program, for more information on how easy it is to get a few ads in your publication. Or, simply inquire below and we’ll set up a short call to answer your questions.
Check your Territory
We love our community and we know you love yours. Check your territory and “Become a household name” in your part of the world.
How to Dominate the Real Estate Industry of the Future
The agents who innovate and adapt will dominate the real estate industry of the future.
The real estate industry is rapidly evolving, and top agents are employing new strategies succeed.
We scoured the websites, social media sites, and even the Zillow profiles of 25 “WSJ 200” super-agents, and spoke with some of our most successful real estate clients. Here, we will share what we learned about how to dominate in the real estate industry of the future.
The agents of tomorrow will not be competing with technology itself, but with the people doing the best job coordinating it. The best and brightest are finding ways to outmaneuver the people and business models stealing market share, instead of the impossible task of trying to outperform technology. This article will describe, in detail, exactly how they are doing it.
This dominant agent of 2019 and beyond must be able to offer far more than their click-and-sell counterparts. Their value proposition include:
- A deep understanding of the nuances of the local market, and a strategy in place to maximize buyer engagement and sale price
- Strong ties in the local real estate agents industry
- Extra services that aren’t available at online brokerages (like staging, access to trusted contractors, pre-listing exposure, a moving truck, etc)
- Extensive, professional, multi-media marketing packages for each listing
- Commitment to marketing every listing package across every relevant channel
- Experience and resources to navigate the complexities of each transaction
- Cutting-edge technology and platforms for each step in the process, from pre-listing to closing
- The ability to show that they get better results that the industry average; results more valuable than the commission they charge
Additionally, the top agent of the future will consistently and aggressively communicate their value through multiple marketing channels.
Below, we’ll go through the ways the top agents we studied offer and communicate extensive value. But first, we’ll examine what real estate industry of the future might look like.
The Real Estate Industry of the Future
1. Improved Real Estate Transaction Technology
Real estate sales technology is increasing at a rapid pace. Most agents are struggling to keep up.
As we’ll discuss in the second half of this post, embracing new tech is an essential part of staying competitive in the future. We’ve listed some major technology trends shaping the future of real transactions:
Enhanced Transaction Engagement

Virtual Reality
As the “I” (intelligence) in “AI” becomes more and more advanced, it’s becoming increasingly cost effective to augment listing packages with virtual reality. This includes 3D tours like those by Matterport, and, soon, immersive walk-throughs with VR headsets. Another VR application getting attention in real estate is “virtual staging,” where agents can use tools to digitally furnish and decorate photographs of empty homes.
Listing packages with VR augmentation will get more attention than listings with standard 2-d photos, especially from the next generation of buyers.
Predictive Analytics
Predictive Analytics (PA) gives agents the ability to forecast which homeowners are most likely to sell at a given time. PA services like SmartZip currently use basic public information (like the date of the home’s purchase and the area’s market turnover), but the future of PA is much more exciting.
In the coming years, the algorithms used in predictive analytics will factor in things like the owner’s web browsing history, social media activity, and family profile. The next generation of PA will be a powerful companion to neighborhood-wide farming efforts, and will likely not be the sole prospecting tool of successful agents. Showing up at the point of sale, without having built a foundation as the area’s trusted expert, will reduce the odds of getting the listing. Multiple agents will be using the same data, and it’s safe to assume they’ll be courting “likely sellers” at the same time.
Top agents are currently blanketing entire communities with their value proposition, in order stand apart from the competition when it’s time to knock on a door. This strategy will become increasingly important in the coming years, as more agents begin using predictive analytics.
Chatbots
Voice assistants like Alexa and Siri are the fastest growing digital search interfaces worldwide. A recent study by Tracticia estimates that by 2021, 1.8 billion people will be using chatbots regularly. This trend has already started to emerge in real estate.
For example, the new platform AskDoss provides instant, accurate answers when people ask it a real estate query in their normal voice. More and more real estate portals and websites are expected to incorporate chatbot technology into their search functions in the coming year. The top producing agents of the future are learning how to optimize their listings for voice-assisted search engines.
2. Web-based Flat-fee Brokerages
It’s a tough pill to swallow, but online brokerages charging low, flat fees are likely to gain more momentum in the coming years. The sex appeal of these companies is enormous, as they promise seamless transactions for ridiculously low fees. Their efficacy is questionable, but even so, they’re forcing full-service brokerages to up their game.
According to Zillow, 70% of sellers who attempt to sell their own home end up hiring an agent. We may begin to see a similar phenomenon with online flat-fee brokerages, as sellers sign up hoping for a quick, cheap, hassle-free, and top-dollar sale – only to end up with an under-exposed home that languishes. Of course, there will be exceptions, but odds are most sellers will end up getting what they pay for.
Nonetheless, e-brokerages are here, and they are here to stay. As sellers try out these services, agents at the lowest-performing end of the spectrum will be hit the hardest.
Agents selling a few homes a year probably don’t produce online home tours or use drone photography, and they probably don’t have deep ties in the local market. Lacking in experience and resources, they are less likely to have developed effective pre-listing procedures or pricing strategies. Their value proposition is no better than the online alternative, and as a result, they are an endangered species. This means that high-caliber agents have an enormous opportunity to pick up market share from hundreds of thousands of competitors who will leave the industry.
Agents aiming to dominate in the changing industry will need to market more strategically and aggressively than ever before. Sellers – especially those listing a home for the first time – may not be aware of all the marketing, staging, consulting, strategic pricing, and legal, title, and financial legwork a high-quality agent does. Nor may they be aware that the time investment and hard cost of these services are incurred by the agent, regardless of the final commission. Top agents will need to communicate to sellers that an online flat-fee brokerage will not get them the same result as an experienced, top-rated agent.
3. A New Generation of Buyers and Sellers
The industry itself isn’t the only thing changing… people are, too. Millenials currently comprise 36% of buyers, and the largest percentage of sellers are ages 38-52, with a median age of 45 (according to NAR). This means that people born from the mid-90s through today (“Generation Z”) are the up-and-coming home buyers and that the preceding generation, Millenials, are the next wave of sellers.
Gen Z, in particular, has been dependent upon technology since birth. The way these young generations work, socialize, build families, and even the way they eat is different from the Baby Boomers and Gen-Xers agents have been catering to for so long.
According to research from HotPads, the average Gen Z-er will buy a home after 11 years of renting their first apartment. This means they’ll enter the market a year sooner than Millenials, presenting a healthy demand for real estate in the coming decade.

By the mid-2020s, many Millenial sellers will be looking to trade up. They will want an outstanding price, and even though (like previous generations) they won’t want to personally work with the buyer, they will want real-time play-by-plays of each negotiation.
With the ever-increasing degree of convenience enjoyed by Millenials, they are likely to expect fast sales with little or no legwork involved. Where previous generations may have been amendable to spending a month on repairs, Millenials may pay a premium to have the work done twice as fast – or even be willing to skip it altogether and take a price-hit.
While online platforms will meet many of the next generation’s needs, they will not “include” a local, experienced professional who is highly incentivized to ensure the best possible price, the fastest sale, and the fewest complications.
Whether it’s taking the time to pin-point the home’s ideal list price (regardless of what the algorithms say), or untangling a messy title issue, there are some things software will never be able to do. With so many demands and so little patience for error, a human advocate coupled with robust technology is exactly what the next generation needs. The problem is, they may not realize this. Tomorrow’s successful agent will need to work hard to communicate why it’s important to hire a real estate “expert advisor.”
Check your Territory
Your Brand Amplified. More Leads, More Listings.
Planning Today for Tomorrow’s Real Estate Industry
1. Shift from “Real Estate Salesperson” to “Real Estate Expert”
We talked about how low-volume agents (the ones who operate as transaction managers versus experts) may be brought to extinction in the near future. Serious agents running full-fledged businesses, however, have an opportunity to embrace the changes in the industry and achieve new levels of success.
The hard truth is that today, technically, no one really needs an agent to help them buy or sell a home. The same is true of financial advisors, accountants, secretaries, or for that matter, doctors.
With so much information available online, and software so intelligent it can close out a fiscal year, it’s a wonder anyone needs professionals for anything anymore. Or is it? While technically, nearly everything – even brain surgery – can be done by computers and robots, it isn’t. We want and need experienced, accountable people in the driver’s seat of our most complicated affairs.
The most cutting edge online real estate platforms of the future will be able to do amazing things, but they won’t be able to compel a buyer to come out of pocket when an appraisal comes in low, host a catered broker open, or coordinate an army of trusted contractors to make a home market-ready in three weeks.

Traditional commissions make professional photography, video editing, and face-to-face marketing possible, and many sellers won’t want to sacrifice the benefits of these services. Most importantly, with a flat fee, an online broker has no incentive to price the home strategically or negotiate aggressively.
The top agent of the future will not try to compete as a “transaction handler,” because he can’t. In the coming decade, straight-up real estate “salespeople” will seem as irrelevant as the horse and buggy.
Instead, agents who will dominate in 2020 and beyond are branding themselves today as the area’s leading real estate expert and trusted advisor. This means showing prospects, rather than telling, that they are the “experienced, accountable human” prepared to “sit in the driver’s seat” of one of the most complicated affairs of the prospect’s lifetime.
2. Leverage New Real Estate Technologies and Services
The next generation of buyers and sellers will want pretty much every aspect of the sale handled quickly and efficiently. Gen Z, in particular, could get annoyed by paperwork or even a trip to a title office. One major selling point of a virtual broker is online exposure, and the successful agent of the future needs to be able to offer the same level (or higher) of internet marketing for listings.

The value proposition of tomorrow’s successful agent is her ability – and accountability – to get clients’ the best deal in the least amount of time. This doesn’t run counter to the “disruption” of new technology; rather, it is grounded firmly inside new and useful technologies. Obviously, emailing a form for e-signature instead of showing up with a pile of paperwork adds to an agent’s value instead of degrading it.
3. Use “Storybranding” to Communicate your Value
Beginning with his first book, Storybranding, Creating Stand-Out Brands Through the Power of Story, Jim Signorelli started an entire movement in marketing. He’s written a follow up book, Storybranding 2.0, and hosts seminars and workshops on his method. I recently joined Discover Pubs at the Accellerate conference in Nashville, where Dave Ramsey spent a full day teaching Storybranding to 500 of the country’s most successful agents.

Here’s an example of what Signorelli means: imagine your market as Middle Earth (the setting of The Lord of the Rings). In this fantasy, your client would be Sam (or perhaps Frodo); the one who is at the center of the story and gets all the credit and glory. You would be the Gandalf, the wise wizard who makes the hero’s victory possible.
This means that in your branding and marketing, your message is about helping the client get what they want, and not about achieving any “big wins” of your own. All too often, agents focus on all the great things they have done and will do, instead of focusing on what the client is hoping to achieve.
In their profiles, marketing publications, emails, and even their social media, the agents planning to succeed in the future will be focused on helping the client get what they want. They are currently publishing market updates, local stories about the community, and helpful information for homeowners. In doing this, top agents are delivering the message: “I’m here for YOU, and I know what I’m doing.” The effective real estate “Gandalf” will emit confidence in her abilities, back up her claims, and “show” a whole lot more than “tell.”
4. Market Strategically, Consistently, and Aggressively
Consider that a prospect’s decision to hire an agent begins with “awareness,” before they are even planning to sell. Most homeowners in a given month aren’t actively seeking an agent, so promotional marketing won’t apply. Content about the housing market and community will.
By engaging with listing prospects early in the buying “funnel,” agents can establish a connection with homeowners long before it’s time to list. According to recent research from Demand Metric, 82% of consumers feel more positive about a company after reading custom content.
As we discussed above in the section on “Storybranding,” trust is earned by showing rather than telling. Content marketing, or marketing with articles and videos about topics important to your prospects, is a great way to convey your expertise.
Research shows that content marketing works – in fact, it generates three times more leads per dollar and costs 31-41% less than paid search (Eloqua 2016). Real estate agents who master, integrate, and publish good content across multiple channels will rise to the top in the years ahead. They will dominate the industry by building trust and getting engagement.
So what are the best channels? Facebook advertising has become crowded, and consumer inboxes have become hyper-sensitive to junk mail. Agents should continue to leverage these channels, but top agents planning for the future are looking for more effective ways to reach prospects. Targeted YouTube advertising, direct mail, chatbot-optimized podcasts, press releases, strategic partnerships with influencers, community events, and local media sponsorships are expected to be some of the best lead generators in the years ahead.
Of particular intrigue is direct mail. It’s often dismissed as irrelevant in today’s “wired world,” but that couldn’t be further from the truth. The DMA’s most recent report shows that direct mail response rates out-perform any form of digital marketing by more than 700%.
Although Millennials are inseparable from their devices, a 2017 USPS consumer survey reports that 87% of Millenials like receiving direct mail and 90% believe it’s reliable. According to this same survey, over 60% of Millenials prefer sifting through print mail versus email. Today’s buyers and the next generation of sellers enjoy and respond to direct mail, perhaps because it isn’t digital.
Because direct mail works so well, it’s become a core component of top agents’ marketing programs. Many of the nation’s highest producers are farming with custom publications, which are ideal for content marketing and Storybranding. They provide plenty of space for local articles, while also leaving room for success stories and calls to action.
In an interview with Discover Publications, Gary Keller of Keller Williams suggested agents mail custom publications at least quarterly. Our recent survey data backs up his advice: agents mailing custom publications to farms of 3,000+ homes report 150-400%+ ROI with consistent use (Discover 2017).
Dominate the Real Estate Industry of the Future
A recent Oxford Study predicts that the traditional role of today’s transaction-focused Real Estate Agent will become obsolete within a decade. But just like in the legal, accounting, medical, and financial service industries, no amount of technology can replace the expertise of a true real estate fiduciary.
By adjusting your business become the leading, end-to-end home sale expert (versus a sales rep who places homes on an MLS), you too will be a dominant force in real estate industry of the future.











